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Permissions and consent

When you connect an assistant, Freight Right shows you one list of what it will be able to do, and you approve it once. There is nothing to configure afterwards.

What you approve What it lets the assistant do
Read shipments See the shipments of your organizations: routing, containers, milestones, dates
Get instant prices Ask carriers for live prices, using part of your monthly allowance
Read quote requests Read a quote request and the offer on it
Create quote requests Ask Freight Right's pricing team to quote something
Prepare booking requests Prepare a booking for you to confirm yourself
Read quotes List your quotes in Shipment Manager

What the assistant never gets

  • Your password, and no way to change it.
  • Any ability to book, cancel or change a shipment. The only write it can make on its own is a quote request.
  • Anything belonging to another account: a connection sees exactly what you see.

Changing your mind

Freight Right → Profile → Connected assistants lists every assistant you connected, what each one may do, and when it was last used. Disconnect ends it immediately — the assistant's own copy of its access stops working at once, everywhere.

Your Freight Right administrator can also switch assistant access off for your account entirely, or switch off just pricing, quote requests or booking requests. If that happens, the assistant is told plainly; nobody is asked to reconnect.

If the assistant asks you to reconnect

Capabilities are added over time. A connection keeps exactly what it was granted, so an assistant connected before a capability existed will ask you to reconnect and approve the updated list. Nothing is ever added to an existing connection silently.